The Woodlands, TX – June 1, 2018: FairClaims Roofing & Construction
FairClaims Roofing & Construction of The Woodlands, Texas, has received the most prestigious contractor award GAF offers: The GAF President’s Club Award. This highly coveted award recognizes FairClaims Roofing & Construction as one of the “elite of the elite” residential roofing contractors in the United States.
GAF is North America’s largest roofing manufacturer, and only GAF Master Elite(R) Contractors can compete for its residential President’s Club Award. To qualify for this award, a residential roofing contractor must meet specific criteria in at least one out of three different pathways:
• Performance pathway – where contractors focus on giving their property owners the best possible service, quality, and protection
• Reliability pathway – where the contractor has a long history of offering their customers the best quality and protection
• Service pathway – where contractors consistently offer their customers the best protection available in the marketplace.
FairClaims Roofing & Construction has been a GAF Master Elite(R) Contractor since 2012. To become a Master Elite(R) Contractor–a status that less than 2% of roofing contractors nationwide are able to achieve–a candidate must demonstrate proper licensing (in states that require it), maintain insurance, have a proven reputation, and show commitment to ongoing professional training.
“We value our certified contractors for raising the industry standard year after year by installing the best roofing products and systems. Our President’s Club award recognizes only those contractors who have distinguished themselves by the highest standards of excellence, customer satisfaction, and dependability,” says Jim Slauson, GAF’s VP of Certified Program & Services.
“Longevity” is a word not often associated with roofers, according to Justin O’Neal, president of sales and marketing at FairClaims Roofing. “In this market, the average life is anywhere from 18 to 36 months–but we’ve been in business since 2002. We supersede that because we’re family-owned and take pride in what we do. Every job we do needs to be our best. ‘Word-of-mouth’ advertising, which is most of our business, is still alive and well–when we treat every customer right, we get referred to other customers. That’s how FairClaims does business.”
Because the Texas roofing industry is unregulated, with no licensing requirements, FairClaims goes the extra mile to stand out from competitors. “Professionalism is key,” explains O’Neal. “We offer GAF’s Golden Pledge warranty. Our people are well-trained, professional, prompt, and add the modern touch. Other contractors still write estimates on notebook sheets, while we’re using iPads and displaying our work. That adds value to what we offer, and homeowners like being able to visualize everything. It helps us to close more jobs.”
Technology is more than a gimmick to FairClaims. “We educate homeowners,” says O’Neal, “to show them options–to show what makes a good roof, a better roof, and a great roof. Displaying and explaining options helps homeowners decide what’s most important, resulting in them getting the best value for their dollars. Their decision is an informed and educated one.”
FairClaims goes “above and beyond” in the community, working on several homes each year for Montgomery County Habitat for Humanity. The company also participates in GAF’s Green Roofer program, which recycles old roofing material instead of sending it to landfills. O’Neal says, “We see ourselves as a big piece of the community, not just roofers.” The community was further reminded of FairClaims when the company began playing an advertisement at local movie theaters in The Woodlands in spring 2016.
FairClaims intends to continue growing and to be a leader in its market. “We’re flooded with calls. We plan to take on more work than we’ve done in the past. We’ll keep our quality above the industry standard, and we’ll continue to become more of a household name in our community.”
About FairClaims Roofing & Construction
FairClaims Roofing & Construction raises the bar in the roofing industry through high standards and a dedicated staff. The company offers all types of new roof installations and roof replacements, conducts roof inspections (for roof condition, storm damage, and leak assessment), and assists with storm-damage insurance claims. Also providing gutter, siding, and window installations, as well as interior restoration from storm damage, FairClaims has won numerous awards and accreditations given only to the best and most reputable roofing contractors.
