Harvard Business Review reports that when executives and managers actively use digital to run the organization, revenues increase by an average of 10%. But 81% of organizations are still weak in digital leadership or management. Digital is being hailed as the 4th industrial revolution and in the aftermath of the COVID-19 crisis it will be critical to the survival of every business. If history is any indicator, the next 50 years will be even more disruptive than the last 50. Attendees will learn important characteristics of a digital workplace, and how successful leaders embrace digital approaches with 5 case studies of success and struggle. For more information and registration, visit https://stopthesalesdrop.com. For a $100 discount on summit registration, use the coupon code: c5insight100.
Paige Cassada, C5 Insight Sr. Solution Architect, is presenting the webinar, “Customer Care in D365 for Sales: Available Out-of-the-Box Customer Service Functions, and Additional Add-On Licenses,” on Thursday, June 4 from 12:00 noon to 1:00 pm Eastern time. The webinar is sponsored by Dynamic Communities, an organization that provides online and live events around the world focused on Microsoft Business Application platform products.
Dynamics 365 for Sales includes many customer care features right out-of-the-box. This session walks through the customer care features available with Dynamics 365 for Sales, and additional features available in Field Service, Project Service, Universal Scheduling and other third-party modules. Attendees will learn features already available, and additional licenses that might be required for additional features. For more information and registration, visit https://bit.ly/2y7dVQ2.
Ables will be presenting the webinar, “Using CRM to Manage Your Sales Meetings,” on Thursday, June 25 from 12:00 noon to 1:00 pm Eastern time. This session is also sponsored by Dynamic Communities.
Sales managers that are not using CRM to manage their sales meetings are not getting nearly enough out of their Dynamics 365 for Sales investment. This session will explore the three stages of using CRM for sales meetings, how to drive improvement through both 1-on-1 and team meetings, and how peer groups can use CRM for their own roundtable meetings. For more information and registration, visit https://bit.ly/3bx3dQk.
C5 Insight was founded in 2002 and is a leader in delivering customer engagement and employee collaboration projects. The company has consulted with hundreds of companies around the world in a broad range of industries. The firm has twice been named to the Inc. 5000 list of fastest growing companies. For more information about C5 Insight, visit https://www.C5Insight.com.