Ables will be presenting the session, “Creating a People-Centric Company with Office 365,” on November 7. In this inspirational session, he will share what people-centric looks like, with case studies highlighting how big data, analytics, processes, collaboration, and culture must align. Although transformation is possible, Ables will provide insights on why technology alone is not the solution. Attendees will learn what differentiates companies that succeed with transforming customer and employee engagement, from the ones that never get past the struggle, and how leaders are using Office 365 to accelerate toward this goal. Attendees will leave the session inspired, informed, and full of ideas that will drive change—even transformation—in their organizations.
Ables will also be presenting the session, “Rating Your Digital Workplace,” at the co-located KM World 2019 conference on November 5.
Ables is the author of “The LUCK Principle: Business Results at the Intersection of People & Profit.” In the book he teaches how to harness the power of people, process and technology to transform a business into a digital workplace that balances a people-first culture with bottom-line results. The book is available in both paperback and Kindle versions on Amazon at https://www.Amazon.com/dp/B01N0QW5H4.
Geoff Ables, C5 Insight Managing Partner, is a bestselling author, international keynote speaker and consultant. He has over 20 years of consulting experience on topics including the future of work, digital disruption, customer relationship management, social collaboration and big data. Widely regarded as a thought leader on customer and employee engagement, his insights have been seen and heard in dozens of global venues. He founded C5 Insight in 2002 and has consulted with hundreds of companies in a broad range of industries. The firm has twice been named to the Inc. 5000 list of fastest growing companies.
For more information about Geoff Ables and C5 Insight, visit