Ables will be presenting the keynote, “Powered by LUCK: 5 Timeless Relationship Principles for a Digital World.” He will describe how the world is being transformed, reshaped and disrupted faster than at any time in history with no end is sight. With attention spans shortening, communications skills waning and AI replacing jobs, many fear that digital transformation is dehumanizing their organizations. But humanity has overcome and even benefited from similar challenges in the past and Ables demonstrates how people can choose to allow digital to dehumanize or to super-humanize relationships. Attendees will learn the 5 timeless principles that have always been at the core of every human relationship, and how to modernize these principles to work in the digital world.
Ables is also leading the workshop, “Creating a People-Centric Digital Workplace.” He will provide a visionary look into the future of work and a practical guide for getting there. Ables will also share what people-centric looks like with case studies highlighting how big data, analytics, processes, collaboration and culture need to align. Technology alone is not the solution to transformation. Participants will learn what differentiates companies that succeed with transforming customer and employee engagement from those who never get past the struggle and will leave inspired, informed and full of ideas what will drive change – even transformation – in their organizations.
Ables is the author of “The LUCK Principle: Business Results at the Intersection of People & Profit.” In the book he teaches how to harness the power of people, process and technology to transform a business into a digital workplace that balances a people-first culture with bottom-line results. The book is available in both paperback and Kindle versions on Amazon at https://www.Amazon.com/dp/B01N0QW5H4.
Geoff Ables, C5 Insight Managing Partner, is a bestselling author, speaker and entrepreneur. He has over 20 years of consulting experience on topics including the future of work, digital disruption, customer relationship management, social collaboration and big data. Widely regarded as a thought leader on customer and employee engagement, his insights have been seen and heard in dozens of global venues. He founded C5 Insight in 2002 and has consulted with hundreds of companies in a broad range of industries. The firm has twice been named to the Inc. 5000 list of fastest growing companies.
For more information about Geoff Ables and C5 Insight, visit