Ables will be presenting the keynote, “Creating a People-Centric Digital Workplace.” Engaged employees are the innovation engine behind next generation customer experiences. Being people-centric isn’t a new concept, but digital workplace tools that can make it a reality have advanced significantly in recent years. In this session, Ables describes what a people-centric organization looks like, with case studies highlighting how big data, analytics, employee engagement, processes, change management, user adoption and culture must align. He also shares proven transformation disciplines that result in better customer and employee engagement. Attendees will leave inspired, informed and full of ideas that will drive change, and even transformation in their organizations. To learn more and register, visit http://www.spsevents.org/city/KC/home.
Ables will also be delivering keynotes at the Dynamics 365 Saturday Kansas City event on November 8, 2019 (https://www.365portal.org/event-registration/?id=a147dddf-69b3-e911-a996-00224800ce20) and at the SharePoint Saturday Virginia Beach event on January 11, 2020 (http://www.spsevents.org/city/VaBeach/vb2020).
Ables is the author of “The LUCK Principle: Business Results at the Intersection of People & Profit.” In the book he teaches how to harness the power of people, process and technology to transform a business into a digital workplace that balances a people-first culture with bottom-line results. The book is available in both paperback and Kindle versions on Amazon at https://www.Amazon.com/dp/B01N0QW5H4.
Geoff Ables, C5 Insight Managing Partner, is a bestselling author, international keynote speaker and consultant. He has over 20 years of consulting experience on topics including the future of work, digital disruption, customer relationship management, social collaboration and big data. Widely regarded as a thought leader on customer and employee engagement, his insights have been seen and heard in dozens of global venues. He founded C5 Insight in 2002 and has consulted with hundreds of companies in a broad range of industries. The firm has twice been named to the Inc. 5000 list of fastest growing companies.
For more information about Geoff Ables and C5 Insight, visit