“My approach to corporate gift giving provides a significant improvement in the quality of the client and employee experience with a business which results in a reduction in client and employee churn rate, an increase in word of mouth referrals, and an ultimately a significant increase in both goodwill and profit,” Szerletich explained.
This approach has evolved through Justin’s life journey and his experiences as a proud member of the United States Marine Corps, his ups and downs as a public servant working for the Social Security Administration, and his personal and professional experiences starting his own business.
Justin came to understand that authenticity, honesty, integrity, and transparency are what today’s consumers expect from the people they do business with. And that social media and technology had all but replaced the “personal touch” that make clients and employees feel connected and significant to a company.
