Ables is delivering the keynote address, “People Centric – How the Best Companies Create an Engaging Digital Workplace.” Attendees will learn how to leverage their digital workplace to lead their organization to create more engagement, both internally and externally. They will also gain an understanding of the 5 common-sense, but not commonly practiced, rules for people engagement. Ables will also elaborate on the differences between standard business processes and relationship business processes. Attendees will receive a People-Centric Workbook and capture over 15 tips and best practices that can be used to create an engaging digital workplace.
Ables is also presenting the workshop, “Planning for Transformation: Building a Digital Workplace Roadmap.” Although digital workplace projects promise to transform companies with legacy thinking into teams of engaged employees that disrupt their competitors, these projects have a way of getting off track. This interactive session will describe what should be included in a digital workplace roadmap, how to build it, and what to consider leaving out. Attendees will learn to go beyond technology and into changing how the business thinks about people. Participants will receive a deeper knowledge of how to build a business case and engage a leadership team, and keep them engaged. They will also discover why people and processes are more important than technology, and understand their role in change management, journey mapping, and governance in transforming their business.
Ables is the author of “The LUCK Principle: Business Results at the Intersection of People & Profit.” In the book he teaches how to harness the power of people, process, and technology to transform a business into a digital workplace that balances a people-first culture with bottom-line results. The book is available in both paperback and Kindle versions on Amazon at https://www.Amazon.com/dp/B01N0QW5H4.
Geoff Ables, C5 Insight Managing Partner, is a best selling author, speaker and entrepreneur. He has over 20 years of consulting experience on topics including the future of work, digital disruption, customer relationship management, social collaboration and big data. Widely regarded as a thought leader on customer and employee engagement, his insights have been seen and heard in dozens of global venues. He founded C5 Insight in 2002, and has consulted with hundreds of companies in a broad range of industries. The firm has twice been named to the Inc. 5000 list of fastest growing companies.
For more information about Geoff Ables and C5 Insight, visit