At first thought, shortlisting and hiring a commercial cleaning company seems like a daunting task to undertake. Obviously, the priority is to have your facility’s cleaning schedule and undertaking in good hands as a clean environment is a critical determinant of your company’s success. As such, you should treat the process of screening and hiring commercial cleaners are hiring an employee.
To aid with this process, we have developed 7 questions that will aid you in separating the best cleaning companies from mediocre services providers.
- What Is Their Level of Experience?
When you task an experienced commercial cleaning company, like Future Cleaning Services, with cleaning your business, you can rest assured of the highest quality standards of cleaning. While a new company may prove to be just as effective, the risk may be too great to bear.
The main benefit of an established business is their experience. They have worked with plenty of businesses that trust them. They have highly experienced professional cleaners, and, importantly, they treat their employee with respect.
Pro Tip – You should prioritize a company with experience and enthusiasm.
- Do the Cleaning Company Understand What Your Cleaning Needs Are?
Are you a call centre, an office-based business, or a dentistry practice? The nature of your business makes a lot of difference with regards to your cleaning needs. As such, it is important to tell any potential cleaning company the nature of your business for them to understand the kind of cleaning you need. Additionally, it is important that share with them the type of floor you have, the number of rooms, the total square footage, etc.
Divulging this information will help them figure out whether they can meet your needs or not. The type of business you run and the building you operate in will influence the cleaning company you contract.
Pro Tip – Give the potential cleaning company a clear idea of the type of building you operate in and the level of cleanliness you need.
- The Prospective Cleaning Schedule You Need?
You need to figure out the frequency of cleaning that you need and the times that are most convenient for your company.
For instance, for schools, the most convenient time cleaning is in the afternoon in readiness for the next day. For sports centres, the most convenient time is in the morning before opening or at night after closing. If you run a 24-hours business, the best time is when it is quiet.
Generally speaking, a commercial cleaning company should be flexible with scheduling and they should work within your scheduling constraints. Moreover, they should be very strict in timekeeping. In a nutshell, they should be respectful of your routine.
Pro Tip – Cleaning companies may try to fit force to fit their schedule. However, being the client, you should dictate the scheduling that suits you.
- Can They Meet or Exceed Industry Cleaning Standards?
It is critical for cleaning companies to know the various aspects of cleaning you deem important. Having high workplace cleaning standards is important as low cleanliness standards can adversely affect your business.
Cleanliness in any environment is critical. For instance, hygiene and general cleanliness in hospitals and schools are critical in efforts to deter injuries and illness. A deep in the cleanliness standards can have devastating effects. For instance, there are 710,000 people who get sick from infections that arise in dirty wards. As such, ensure the cleaning company is capable and ready to meet your strict cleaning standards.
Pro Tip – Ask the prospective cleaning company whether they have cleaned a similar workplace before. If they have, you can rest assured they have an understanding of the level of cleanliness you need.
- What Kind of Workplace Environment Do You Want to Create?
You should determine the kind of environment you want to create for your customers and or employees?
It is critical for businesses to create a positive environment for their workers and customers. For instance, the reception and clients facing areas should be clean, welcoming, and calm. The office, on the other hand, should clean, tidy, and organised to improve productivity. Read all about the benefits of a clean office here.
Pro Tip – Think beyond cleanliness. What is the kind of first impressions you intend to create?
- Are the Cleaners Professionally Trained?
The cleaning company you contract should have well trained and skilled professional cleaners. Their employees should be knowledgeable and understand the intricacies of cleaning and using their cleaning equipment.
You should not simply use pricing as the only deciding factor. A cleaning company may offer the lowest prices but their cleaners may offer mediocre workmanship. For quality cleaning, you want to deal with companies that render high-quality cleaning services. Trained cleaners will offer professional services that meet your standards.
While cleaners do not need formal qualifications, it is critical that they are capable of adhering to the health and safety standards.
Pro Tip – Request prospective cleaning companies for references and ask their other clients about their experiences.
- Are They Insured?
To cover all the bases, you should work with commercial cleaners who are insured. They should have the right insurance to cover your business, their workers, and the people in your building should anything go wrong.